Email, API requests and chatbot conversations all become tickets in one queue. Your team works from a single inbox — not three different tools.
Get a demoSupport requests come from everywhere. A customer writes an email. Your software reports a problem through the API. A website visitor asks the chatbot for a person.
If these live in three different tools, things get lost. Mindmore brings them together: email, API and chatbot all become tickets in one queue. Your team works from a single inbox and sees the whole workload at once.
Each channel is set up separately, so it can work the way its source needs — and still feed the shared queue:
Because all tickets are in one place, every tool works across every channel: auto-routing to the right group, AI reply suggestions from your knowledge base, and team collaboration for assigning and tracking. One inbox. Every source. No switching.
For every ticket, the AI drafts a reply from your knowledge base — with the sources it used. Your agents start with a solid answer, not a blank page.
Every channel routes its tickets to the right group automatically. No manual sorting, no ticket sitting in the wrong place.
Assign tickets to the right person, set priorities, leave internal notes. Everyone knows who is doing what — nothing is answered twice, nothing is forgotten.
Every email in your support inbox becomes a trackable ticket, with a ready-to-review draft answer drawn from your own knowledge — so nothing slips and replies go out faster.
Book a personalised demo — we'll walk you through it.