For every ticket, the AI drafts a reply from your knowledge base — with the sources it used. Your agents start with a solid answer, not a blank page.
Get a demoThe slowest part of answering a ticket is usually the start. Find the right information. Phrase it well. Begin from a blank page.
Mindmore removes that hurdle. For every ticket, the AI drafts a reply from your knowledge base. It searches the collections linked to that channel and shows the sources it used. Your agent starts with a real answer — and finishes in a fraction of the time.
These are not generic auto-replies. Every suggestion is:
The suggestions use the same knowledge base as your chat and your website widget. So the answer a customer gets from an agent matches the one they would find on their own. Improve the knowledge base once — and every agent's suggestions get better with it.
Link the right knowledge base collections to each helpdesk channel. AI reply suggestions always draw on the content that fits that queue.
Email, API requests and chatbot conversations all become tickets in one queue. Your team works from a single inbox — not three different tools.
Every answer comes from your own material and links back to its source, so nothing is invented and anyone can check it in seconds.
Every email in your support inbox becomes a trackable ticket, with a ready-to-review draft answer drawn from your own knowledge — so nothing slips and replies go out faster.
Book a personalised demo — we'll walk you through it.