Every conversation is saved and viewable in the dashboard. You see what visitors really ask — and where your content has gaps.
Get a demoYou can only improve a chatbot if you know how it is actually used.
The Mindmore dashboard saves every conversation and lists it per widget. You read what visitors asked — and how the assistant answered. No guessing whether it works. You see it.
These transcripts are the most honest feedback you can get: your visitors, in their own words, asking for what they could not find.
The history is not just a log. It is a work list for your knowledge base:
Every improvement makes the next conversations better. A simple loop that steadily raises quality.
When a conversation turns into a support request, the context travels with it. The saved chat and the ticket fit together — one record of what happened. Useful for quality, for training, and for deciding what your content needs next.
Every reply the widget gives comes from your knowledge base. Visitors get accurate, current answers with sources — not chatbot guesswork.
When a visitor needs a person, they create a ticket in one click — with their message and contact details. It lands directly in your helpdesk.
Ask a follow-up like "and what about for businesses?" and the assistant remembers the conversation — so people never have to repeat themselves.
Every answer comes from your own material and links back to its source, so nothing is invented and anyone can check it in seconds.
Book a personalised demo — we'll walk you through it.