Every reply the widget gives comes from your knowledge base. Visitors get accurate, current answers with sources — not chatbot guesswork.
Get a demoA generic chatbot answers from whatever an AI model happens to remember. That is how visitors end up with confident but wrong information.
The Mindmore widget works the other way around. For every question, it finds the most relevant content in your knowledge base — and answers from that. Replies match what you have actually published, phrased naturally for the visitor. Read more about answers with sources.
You control the widget's knowledge by connecting collections to it. A collection can hold:
One widget can answer product questions, another can serve citizens — each with its own, clearly separated knowledge.
The widget reads from your knowledge base — not from a fixed script. So keeping it correct simply means keeping your content correct. Change an opening time, publish a new policy, re-import a page: the next answer reflects it. No redeployment, no chatbot flows to edit.
And when a question needs a person, the visitor can reach your support team in one click — right from the chat.
Your colour, your title, your greeting. The widget blends into your website — it looks like part of your site, not a foreign chat box.
When a visitor needs a person, they create a ticket in one click — with their message and contact details. It lands directly in your helpdesk.
Every answer comes from your own material and links back to its source, so nothing is invented and anyone can check it in seconds.
Point Mindmore at your website and it reads every page, so visitors and staff get clear answers around the clock — with a link to the exact page.
Book a personalised demo — we'll walk you through it.